1. The hole in the door frame for the latch bolt is not drilled deep enough. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Replace with the new tapered latch that came with the lock and reinstall the lock. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly. 75 Kwikset. Touch lower left area of screen (where Checkmark is located) until digits illuminate.3. Securely lock your door with Weiser's Premis touchscreen smart lock. For detailed instructions on how to connect the cable, please see the installation guide.HELPFUL TIP: When waking up the Obsidian, it’s best to touch the screen with multiple fingers, your palm, or the back of your hand until you hear a beep or the screen lights up. Best Buy has honest and unbiased customer reviews for Kwikset - 919 Premis Bluetooth Touchscreen Smart Lock - Satin nickel. Release button once battery pack is installed. Obsidian may not be locking if the bolt hole on the door frame is not deep enough. Read honest and unbiased product reviews from our users. Touch screen with palm or back of hand until digits illuminate. If needed, the door handing process can be initiated manually. If you need to re-hand the lock, please see the installation guide or watch the manual door handing process video. For more information on how to address misalignment, please see the installation guide. Copyright © 2021 Spectrum Brands. You can enter your home with the convenience of keyless entry using Siri voice commands, the Premis App, or … Failure: flashing “X” pattern Attempt to rotate the turnpiece on the interior assembly to the vertical position. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Kwikset 99190-003 Contemporary Premis Touchscreen Keyless Entry Smart Deadbolt Door Lock Works with Apple HomeKit Featuring SmartKey Security, Satin Nickel 3.5 out of 5 stars 45 $183.75 $ 183. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. Finish Backset ? On my Smartcode Touchscreen, the touchscreen is unresponsive Three possible issues: Screen activation To activate the screen, use one of the three options below: 1. Finish Backset ? Compatibility Information. $89.99. Premis. Part Nr: 919TRL-11PS. Kwikset Premis is a touchscreen smart lock ideal for home owners who use an Apple iPhone (iPhone 4s or higher), iPad (iPad 2, iPad or newer) or any Apple product (iPad mini or iPad touch 5 th generation or newer). This is indicated by the Checkmark and Lock symbols flashing simultaneously five times with five beeps. Style Modern. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. To improve the touchscreen response, please perform a factory reset on the lock and then re-pair the lock to the Kwikset Premis App. For 916 – See page 12 here. The clutch is disengaged. Perform the manual door handing process Finish. Only 15 left in stock - order soon. Obsidian will not lock if your batteries are too low so as to prevent accidentally locking you out. The clutch is disengaged. $80.00 + shipping . 3. Check that the door closes properly so that when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. AMAZON. Classic, traditional hardware styles with simple, unique details. Make sure the bolt hole on the door frame is at least 1” deep. Remove the batteries and replace with a fresh set. Finish: The Kwikset 919 Premis Touchscreen Electronic Deadbolt comes in Satin Nickel (US15) and Iron Black (514) finish. It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. For countries outside the U.S. and Canada, please visit our International contact page. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Remove the lock from the door, including the old latch. It is a one-touch locking motorized deadbolt. on sale for $203.70 original price $440.00 $ 203.70 $440.00. This is useful if the lock is being moved to a different door Check that the bolt hole is deep enough for the bolt to fully extend. 2. Weiser Premis Touchscreen Smart Lock Compatible with Apple HomeKit Satin Nickel. Weiser (by Kwikset) Premis Electronic Touchscreen SmartKey Deadbolt Lock, Works with Apple HomeKit, Siri Voice Control, Apple TV. User Codes About User Codes Mastercode Adding a User Code at the Lock Deleting a User Code at the Lock. Option 1. View and compare all smart locks. For 915 – See page 12 here. If there are no codes in the lock, the lock symbol will not lock the door. $219.28. Kwikset Z-Wave SmartCode Satin Nickel Single Cylinder Electronic Deadbolt featuring Juno Hall/Closet Knob $ 199 34. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Remove battery pack. Premis Touchscreen Smart Lock Satin Nickel Single Cylinder Electronic Deadbolt featuring Juno Passage Knob. Security on the outside, convenience on the inside. Overall, especially at the initial discounted price when this lock first came out, this lock has been very solid. The latch bolt will extend and retract to learn the orientation of the door. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. The Obsidian may not have been ‘handed’ properly. Kwikset 915 Contemporary SmartCode Touchscreen Electronic Deadbolt and San Clemente Single Cylinder Handleset Bundle, in Satin … To improve the touchscreen response, please perform a factory reset on the lock and then re-pair the lock to the Kwikset Premis App. This will re-engage the clutch. Kwikset 99190-003 Contemporary Premis Touchscreen Keyless Entry Smart Deadbolt Door Lock Works with Apple HomeKit Featuring SmartKey Security, Satin Nickel 3.5 out of 5 stars 50 $199.99 $ 199 . See how the Premis app works with Apple Homekit and Siri voice commands. It is a 1-touch locking motorized deadbolt. No user codes are programmed. Touch lower left area of screen (where Checkmark is located) until digits illuminate.3. Sophisticated, modern hardware styles with simple, unique details. If your smart device doesn't vibrate, and the Bluetooth symbol (located at the top of your screen) doesn't flash, this is an indication that there is no Bluetooth communication. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Kwikset SmartCode 916 Touchscreen Electronic Smart Lock Deadbolt. If it is unable to rotate, remove the interior assembly from the mounting plate. Perform the manual door handing process, following the instructions inside the Installation and User guide. Adjustable 2-3/8 or 2-3/4 Inches? It is a 1-touch locking motorized deadbolt. Security on the outside, convenience on the inside. The door handing process was not executed during installation. If you have … Remove the battery pack. 99 Kwikset Premis Touchscreen Smart Lock w/Arlington Handleset (Venetian Bronze) 3.9 out of 5 stars 20 It is a one-touch locking motorized deadbolt. Copyright © 2021 Spectrum Brands. Sophisticated, modern hardware styles with simple, unique details. Products which inspire assurance and delight when you need it the most. The mounting plate is placing tension on the torque blade. Make sure the lock is programmed with at least one User Code and that the User Codes are not disabled. On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. Kwikset 919CNT SMT Premis Contemporary Touchscreen Smart Lock with SmartKey . Kwikset 919TRL SMT Premis Touchscreen Smart Lock with SmartKey . The Obsidian will automatically ‘hand’ the first time it powers up. A: Answer Kwikset Model# 99190-001 919 Premis Bluetooth Touchscreen Smart Lock in Satin Nickel can be controlled remotely only if the user has the Apple TV generation 3 and iOS 9.2 or iPad with iOS 10.0 or higher under the same icloud account as the Premis. The deadbolt latch and strike are misaligned, causing the latch to bind. Make sure the cables are properly connected, and make sure the batteries are new and installed correctly. Experience Kwikset products from the people who know them best. Option 2. The mounting plate is placing tension on the torque blade. The battery is too low to lock the door. Kwikset 919CNT SMT Premis Contemporary Touchscreen Smart Lock with SmartKey. Beautiful, transitional hardware styles with simple, unique details. Find helpful customer reviews and review ratings for Kwikset 99190-001 Premis Traditional Arched Touchscreen Keyless Entry Smart Lock Apple HomeKit Featuring SmartKey Security in Satin Nickel at Amazon.com. 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