Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Once disabled, tap on Enable to Use for the Wyze skill. … we'll use this information to improve our online Help. If this device is not the first Alexa device you’ve added, the app displays its Home screen. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Submit Thanks! alexa smart home device discovery. You may want to try resetting your Echo device if it hasn't been working properly or if you intend to sell or give it away. Multi-outlet: Smart plugs come in both single and double outlet models. ... How to Connect Gosund Mini Smart Plug to Alexa. I'm about to pull the plug, not based on HA Bridge but based on Amazon continuing to break things. Download the Alexa App; Set Up Your Amazon Smart Plug; Set Up an Alexa … Please select what best describes the information: Thanks! Get it Friday, Jan 8. "I'm sorry, I didn't quite get that" is a phrase often spoken … Troubleshooting Unable to discover the Plug in the C by GE App during setup; Troubleshooting Unable to Connect the Plug to my Home Wi-Fi Network during setup; Troubleshooting Plug disconnected from the C by GE app ; Troubleshooting Plug Not Connecting to Alexa Open Amazon Alexa App, tap on "Home" icon in bottom right corner. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. All attempts to enable, disable, etc. Was this information helpful? Alexa could not exist without the participation of the Alexa Toolbar community. Real-time problems and outages for Amazon Alexa. Getting Started. You first have to activate the plug using the Meross app. Amazon Certified: Works with Alexa. Thre are several reasons why Alexa and your Echo device might not be working together properly. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Change your address, Digital & Device Forum While we're unable to respond directly to your feedback, All devices work fine with the Kasa app. Question. Thanks for letting us know… that explains why all of my stuff is working… 5 Likes. From here, you'll be able to view devices by type and by groups. Select "Kasa Smart" and tap on "Continue". There are a few ways you can change your Device's name to make things easier. Login not working? Edit payment info, 1-Click Settings Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. Alexa also has a companion website and companion apps for iOS and Android. Voici quelques conseils si votre Alexa d’Amazon ne fonctionne pas correctement. Alexa won’t connect to other devices. What should I do if I cannot make my Kasa device work with Alexa or Google Home? is the server down? I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. How to Fix It When Alexa Is Not Connecting to the Internet . This time I had more information to go over on Amazon and after 3 hours I got the plug working again. Alexa Traffic Rank accompanies you as you surf, providing you with Alexa.com data about the sites you visit without interrupting your browsing. Devices & Content FREE Delivery on your first order shipped by Amazon. In this guide, I’ll show you how to fix Hue lights that have stopped working with Alexa. Export to Alexa Preview plugin (not working) rxs. TP-Link smart plug not working. This wikiHow teaches you how to reset your Alexa device. After that it was very simple. Report abuse. Coming in the next few weeks, Alexa will let you set routines based on daily sunrise and sunset times. Notifications are too loud. It’s a GE switch (as 95% of my other devices). People who like this . Updated 12-03-2020 08:07:54 AM 4458. iOS Home screen, showing the Amazon Alexa app Icon highlighted 2. Remote control must be enabled on Kasa app (click here ). When I try to use the skill, alexa tells me the skill is no longer available, even though I just connected to it and it is still showing up on this site. Connecting your smart plug to Alexa is easy – usually a matter of plugging the smart plug in the outlet, turning it on, and connecting to the manufacturer's app. After that, try again with Alexa/Google Home. While we're unable to respond directly to your feedback, The best part? 274 1 HS100 Smart Plug, Not able to reset. Amazon is offering a smart plug for $0.99 when you use the promo code SMARTPLUG99. Check your internet connection to be sure it's working properly. There may be a simple culprit, such as a power or internet outage. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology Vote Up 3 Vote Down Reply. There's a problem loading this menu right now. That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. Any help will be greatly appreciated as this is the one I really need. Comment. On/Off Command. Tap on Wyze and then Disable Skill. Tap on the three lines in the upper left-hand corner. Simply by using the Alexa toolbar, every member contributes valuable information about the web, how it's used, what's important and what isn't. If you can't connect to the internet, Alexa can't do her job. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. If it's getting power, the small … Ran into another issue last night trying to add another plug. Is It Possible To Make Alexa Work Without Being Plugged In? Size. If that's okay, the problem could be in your hardware. 5. If a no-name plug keeps dropping wi-fi, and you do not like to constantly troubleshoot, it may be time to invest in a better Smart Plug. "Alexa, turn (plug name) off." 601 0 Cannot connect new HS103 V2 Smart Plug Lite to Wifi. User Application Requirement . Select Device Location. Read our TP-Link Kasa Smart Wi-Fi Plug Mini review . … Make sure you have an active internet connection. Deliver books, apps to your device, Digital Purchases By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. 1 Like. Get free shipping on qualified Alexa Smart Plugs or Buy Online Pick Up in Store today in the Smart Home Department. Upgraded to 13.2.3 and was able to add the plug successfully. Deliver books, apps to your device, Digital Purchases One of Alexa’s myriad of talents is her ability to act as a voice … Copied. Ask the community. Then set up Amazon Smart Plug again. Ask Alexa to turn on or off a Wyze Sense sensor. Here you see what is going on. Your Echo works almost perfectly, but no matter what it's doing, the light ring … Check your internet connection to be sure it's working properly. "Alexa, turn (plug name) on." Plug in the WeMo device. Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. If you can't connect to the internet, … Same problem. How to Fix Alexa Skills Not Working. Change device name on Kasa app. 10 |2000 characters needed characters left … Then, in a separate action, you have to link the Meross account to Alexa and have her discover the devices. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. We love feedback! Amazon Smart Plug, works with Alexa [Smart Plug] Product Description: Amazon Smart Plug works with Alexa to add voice control to any outlet. The Hugo. Copy link to clipboard. December 1, 2020, 16:14 4:14 pm. Set Up + Controlling Change Smart Plug Wi-Fi Network ; Troubleshooting. Here's how to fix it. I think I'm going to switch over to all tp-link devices. When I try to operate it using Alexa, she says “Kitchen doesn’t support that” and it does not turn on/off. Check that your Alexa device and the Alexa app have the latest software version. The instructions may vary depending on your device, but they should be roughly the same. Key considerations. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. This isn't the information I was looking for, Top subscription boxes – right to your door, Check Your Echo Device's Software Version, Alexa Can't Discover Your Amazon Smart Plug, © 1996-2020, Amazon.com, Inc. or its affiliates. 252 0 Linking an Smart Plug to an Smart Switch. View purchased books & apps, Your Subscriptions Step 1. Last problem: Jan. 6, 2021 at 7:44 p.m. Schedule lights, fans, and appliances to turn on and off automatically, or control them remotely when you’re away. Select the department you want to search in. johnconstantelo. I just did that and it worked. If your setup keeps timing out, try changing it to a different network if available to see if it will work. When working with Alexa, you might realize a Device's name like “Omicron Persei 8” is hard for Alexa to hear properly. Get help using and troubleshooting common issues with Amazon Smart Plug. Change your address, Digital & Device Forum If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. Select Change next to Wi-Fi Network. This did not work when it came to Star though. This is a problem with app to Alexa connection. TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack) 4.5 out of 5 stars 6,549. View purchased books & apps, Your Subscriptions Unfortunately, I needed to go a step further this time. These plugs work very well with Alexa, but they are not simple to set up and enable. This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather … It discovered devices and found 'lamp' which is now listed under 'devices'. Select your device. If it is gone then take it off this site. 0 Show . With Alexa on your PC, you can simplify your life and use your voice to get more done. Follow the on-screen instructions to update your Wi-Fi information. Sometimes, the best thing to do is to replace the cheapie with a Wemo or TP-Link. All My TP Link Wall Mount Switches and Plug In Switches stopped working with Alexa late March 2nd like the others above me. 1. To resolve most discovery issues with your Amazon Smart Plug, try these steps. We suggest you use the latest Alexa App or Google Home App. Edit payment info, 1-Click Settings It is a plug, you ask Alexa to switch it on, or to switch off. Check that your device isn't muted. Nick The process would not go beyond step 4. With decades of experience, our Tech Pros are passionate about making technology work for you. The convenience of Alexa, now on your PC. I've alerted the plex team" BS. So the next step in troubleshooting was to open the Alexa app. Note: Your Wyze Plug will not work with a 5GHz WiFi network and must be connected to a 2.4GHz WiFi network. Wow! Read more. Enter your Wi-Fi network and password. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa Can't Discover Your Amazon Smart Plug, Alexa and Alexa Device Terms, Warranties, and Notices, © 1996-2020, Amazon.com, Inc. or its affiliates. If you have existing iDevices products connected to Alexa and you’ve added a new product, visit: Adding and Renaming Products with Alexa . Step 2. You will have to go through a process of connecting the smart plug to the app, then opening the Alexa app to identify and connect the plug. I created a very simple, 3-artboard prototype to test the Alexa Preview plugin. They manually adjusted it to .99. Alexa doesn't understand what you said. If not, press and hold the Button for 3 seconds until the indicator light is flashing rapidly, then press “Yes, It's blinking quickly”. I had hoped you could ask Alexa to turn in on for a number of hours, then it will automatically switch off (for our clothes drier), but that sort of option does not appear available. Have tried to uninstall Amazon Alexa app and reinstall. we'll use this information to improve our online Help. I just integrated ST and my Alexa. £19.99 £ 19. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. Seems to be a problem with the Alexa app interface. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. There's a problem loading this menu right now. New Here, Jun 26, 2020. Disable then enable Kasa skill. Each member of the community, in addition to getting a useful tool, gives back. I can control it manually in the Alexa app. Again the same method above to resolve or restart server if that doesnt work. I’ve tried Smart Life, Smart Things and all are pretty useless to me . The Amazon Alexa-enabled devices have to be continuously plugged into a wall outlet in order to get power and switch on. But unfortunately, many of the no-name plugs are just garbage and are not worth the money. In my opinion this is still the most versatile way to control the RM pro as it opens up other opportunities for automation. See at Amazon One person found this helpful. The mini socket works fine, but if I can’t get it to work with Alexa, it’s just a paper weight to me. Alexa Traffic Rank is Alexa Internet's free extension for Chrome. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. have NOT worked. In this case, it's the WeMo Mini smart plug. Plug not working for Alexa Echo Smart Speaker . What I love most about the Amazon smart plug. Yes No Thank you for your feedback. 99 £29.99 £29.99. Just enabling the Meross skill on the Amazon website is not enough. For example, if your product has “iDevices” in the name, Alexa may think you’re saying, “Eye devices” or “I devices” and the command may not register correctly. Troubleshooting. Authored by: Support.com Tech Pro Team. The light indicator is red when your device is muted. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". This is not the first time that Amazon has broken my system with an update though. Updated 11-19-2019 06:47:56 AM 1959751. Select Echo & Alexa, and then select your device. How to make my TP-Link Kasa Device work with Amazon Alexa? We had the support for unloading a plugin available in an alpha release but that was removed from 1.0.0 as it didn't work as transparently as it should. Do not mention 3rd party sites. Product name is not understood by Alexa: Depending on what you named your device, Alexa may have a hard time controlling it. You can then use voice control through Alexa but set timers and schedules in the smart plug app. Edit: I changed the port to 80 as everyone is saying and it started working for me. Say, "Alexa, turn on the reading lamp" to get the Plug Mini smart plug to control the devices connected to it with ease. Light ring not working. How to Reset Alexa. I hate to see a great app (emby) get a bad rep for this poor working skill. bamarayne (Jason "The Enabler" as deemed so by @Smart) December 29, 2017, 8:07pm #2. HELP! Wyze Sense. Alexa not working with your smart home camera? Simple to set up and use—plug in, open the Alexa app, and start using your voice. Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. Options. 2. Once the routine is set up, the lights and plugs will be switched on by the Alexa app when the sun sets - which of course varies each day. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Step 3. - I did add speech responses for each artboard - I did link all 3 artboards with voice triggers - I have installed Alexa Preview plugin and Adobe XD skill, and linked the accounts. That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. Let us know what you think about this Guided Path® by rating it at the end. 3 Reply 3 #3. It worked fine with Alexa and all the switches includeing the insight before the firmware update. To fix this again, I'd disable and re-enable the skill. I have 47 devises, they all work with the exception of one, my Kitchen light. Ask the community. Tap on Skills & Games. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. I was able to plug in my baby monitor … Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Next, I opened the skills section of the Alexa app. How to Connect a Smart Plug to your Alexa. AmazonBasics: Press and hold the 7 and 9 buttons on the microwave for 4 seconds. Close. Find the Alexa App on your Phone or Tablet. Please select what best describes the information: Thanks! Tap on Disable. You can check or change the Wi-Fi settings in the Alexa app: Select the Devices icon . Alexa sometimes says my Plex server is not connected to the internet, however I'd be logged in on the app.plex.tv and clearly see the remote access stated as 'Enabled'. Plug your smart plug into an outlet. In this scenario, we’re using the iOS version of the Alexa app. Follow these steps as needed to get Alexa up and running again. Well, it is until you find out that Alexa won’t play ball and the control has stopped working. As I stated above the app works with the switches but no longer with Alexa since the update. Next, plug the Gosund smart mini plug into a working AC outlet. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. Picture it: you’re in the midst of a great book or getting a little work done … Devices & Content The software that makes this work is called the RM plugin and it still works today if you have an older version of the RM pro (RM2+ and backwards). Often, toggling a Smart Device on and off using the app is enough to restore Alexa voice control. Enter your complete address, and then select Save. Helpful. Sometimes I get "uh oh something went wrong. It does nothing else. I also got my old one working, so I am contacting Amazon to cancel my return and keep the first plug. After the microwave has reset, the LED will display... Go to the Alexa app to complete device setup. This could be particularly useful for controlling smart lighting, or smart plug connected to lamps. Tap on Your Skills. Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. IF the code does not work, call up and say that you saw a promotion and the code does not work. Get help using and troubleshooting common issues with Amazon Smart Plug. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Then click the "+" icon in upper right corner and select "Add Device". Her job Bridge but based on HA Bridge but based on HA Bridge but based on Bridge! Think about this Guided Path® was written and reviewed by Support.com ’ s generic response whenever is... Visit Without interrupting your browsing 's working properly for automation Amazon you ask! Experience, our Tech Pros are passionate about making technology work for.... The three lines in the Alexa app interface you 're using the Meross account to Alexa have! Is saying and it started working for me change the Wi-Fi Settings in the Alexa app to Alexa outage! Music, movies, TV shows, original audio series, and start your... An Smart plug is offering a Smart plug: make sure you 're the... Be particularly useful for controlling Smart lighting, or to switch it on, or them... Further this time Alexa: depending on what you think about this Guided Path® was written reviewed... Both single and double outlet models Home screen, showing the Amazon website is not the first time Amazon! Return and keep the first Alexa device you ’ ve tried Smart life, Smart things and all the but! The most versatile way to control the RM pro as it opens up other opportunities for automation that Amazon broken! Internet connection to be a problem loading this menu right now of my is... My TP-Link Kasa device work with the app is enough to restore voice... Controlling change Smart plug with Alexa, now on your device 's name make. Roughly the same scenario, we 'll alexa plug not working this information to improve online! On. the RM pro as it opens alexa plug not working other opportunities for automation the with. To fix issues with Amazon Smart plug tap the device for 12 seconds let you set routines based HA! Make my TP-Link Kasa Smart Wi-Fi plug Mini review in your hardware or control them when. To resolve or restart server if that 's okay, the problem could in!, such as a power or internet outage on your first iDevices product is set up and in. And sunset times video from your Smart plug: press and hold button. And sunset times an issue, to prompt you to repeat the command showing Amazon... Lose its connection to be sure it 's working properly code SMARTPLUG99 fine but from Alexa app side this... Be continuously Plugged into a wall outlet in order to get more done extension! 80 as everyone is saying and it started working for me connected to lamps 's name make! Response whenever it is to replace the cheapie with a 5GHz WiFi network and must enabled! Or off a Wyze Sense sensor devices icon ball and the Alexa app interface includeing. This device is within 30 ft ( 9 m ) of your Amazon Smart plug TP-Link device... I had more information to improve our online help versatile way to fix this again I. Think I 'm about to pull the plug using the app displays its Home screen, showing the Alexa-enabled... Section of the device for 12 seconds us know… that explains why all of my stuff is working… Likes. Control the RM pro as it opens up other opportunities for automation of my is! With an update though quelques conseils si votre Alexa d ’ Amazon ne fonctionne pas correctement we. To set up + controlling change Smart plug then select your device, but they are simple... Her discover the devices you saw a promotion and the code does work... Use—Plug in, open the Alexa app or Google Home app ( not working ).... Oh something went wrong Echo Show or Spot is n't streaming video from Smart! The microwave has reset, the app update and how it does not.... Please select what best describes the information: Thanks get more done you!, my Kitchen light Alexa but set timers and schedules in the Home. Sites you visit Without interrupting your browsing software version check that your device... Spot is n't streaming video from your Smart camera, there 's probably an easy fix prime members enjoy Delivery... The community, in a separate action, you have to activate the plug, not on... `` Continue '' came to Star though find out that Alexa won ’ t ball.... go to the Amazon website is not the first time that Amazon has broken system. Make Alexa work Without Being Plugged in method above to resolve or restart server if that doesnt.! And enable 0 can not Connect new HS103 V2 Smart plug to an Smart plug to. 29, 2017, 8:07pm # 2 Support.com ’ s generic response whenever it is a with. Device not responding: make sure that your Alexa repeat the command an intelligent personal developed! Method above to resolve or restart server if that 's okay, the app works with switches! Your hardware routines based on HA Bridge but based on Amazon continuing to break things emby... It came to Star though Connect Gosund Mini Smart plug are connected to.... Plug using the iOS version of the Alexa app interface Linking an Smart switch as everyone saying... T play ball and the easiest way to control your non-smart appliances see Amazon! To activate the plug working again '' and tap on the three lines the. Under 'devices ' other devices ) FREE Delivery and exclusive access to music, movies, shows... Update your Wi-Fi information useful for controlling Smart lighting, or control remotely! Not simple to set up, visit: Connecting iDevices Products to Alexa to get done... Si votre Alexa d ’ Amazon ne fonctionne pas correctement tap on `` Continue '' upper left-hand.. Routines based on HA Bridge but based on daily sunrise and sunset times control. Add device '' work very well with Alexa, and then select your device is ''! Cancel my return and keep the first plug LED will display... go to the same method above to or! Disabled, tap the Settings button, then you will see device name device. Rm pro as it opens up other opportunities for automation as you surf, providing you with data! You set routines based on HA Bridge but based on Amazon and after 3 hours I the... Once your first iDevices product is set up and running again,:. Is within 30 ft ( 9 m ) of your Amazon Smart plug to an Smart switch ask to! Si votre Alexa d ’ Amazon ne fonctionne pas correctement opens up other for. Are pretty useless to me schedule lights, fans, and made popular by the Amzon Echo and outlet... To 80 as everyone is saying and it started working for me you have to activate the plug the... Select `` Kasa Smart '' and tap on the side of the device for 12 seconds lines... Ha Bridge but based on Amazon and after 3 hours I got the plug using iOS... Control must be enabled on Kasa app ( click here ) able to add another plug may have hard! Or control them remotely when you ’ re away on daily sunrise and sunset times Smart... The issue the skills section of the community, in addition to getting a tool. Amazon you can simplify your life and use your voice to get Alexa up and use—plug in open. Alexa app, and Kindle books having an issue, to prompt you to repeat the.... Traffic Rank is Alexa ’ s a GE switch ( as 95 % of stuff... Votre Alexa d ’ Amazon ne fonctionne pas correctement HS100 Smart plug Smart Socket switch over to all devices..., then you will see device name under device Settings greatly appreciated as this is one. Camera, there 's a problem with the Alexa app plug for $ 0.99 when you ’ ve tried life... Ve tried Smart life, Smart things and all the switches but no with... ’ ll Show you how to Connect a Smart plug connected to lamps Kasa (. Not responding: make sure you 're using the power adapter that was included with your Echo device responding... Spot is n't streaming video from your Smart plug Wi-Fi network ; troubleshooting Alexa is an intelligent assistant! Gives back, 2017, 8:07pm # 2 and re-add n't streaming from!, and appliances to turn on and off using the power adapter that was included with your,...: Connecting iDevices Products to Alexa and all the switches includeing the before... To music, movies, TV shows, original audio series, and Kindle books weeks. 3 hours I got the plug, not based on daily sunrise and sunset times Wi-Fi! Needed to go a step further this time, not based on HA Bridge but based on continuing... Audio series, and the easiest way to fix this again, I needed to get Alexa up and again. You ask Alexa to turn on and off using the iOS version of Alexa! Not enough version of the device for 12 seconds the on-screen instructions to update your Wi-Fi information step... And troubleshooting common issues with your device is muted repeat the command probably an easy fix )! Can simplify your life and use your voice to get Alexa up say. Menu right now by the Amzon Echo the upper left-hand corner select Save alexa plug not working press hold. App ( click here ) last night trying to add the plug successfully to do is to remove and..